We are noticing that our customers and potential customers are starting to look for collaborative models and workflows. The reason is that they want to foster and improve teamwork and reduce human errors by creating approval flows for their internal tasks. So, if yesterday the power users or IT could directly modify the values of a database without any control, today, with an increasing number of employees and a growing level of complexity for processes, they prefer formal workflows to drive efficiency and always ensure the approval of the management, a collaborative model that can reduce or even eliminate errors coming from lack of control on actions.
SAP does not yet have any workflow engine (or at least we are not aware of it), but we have what SAP calls “Social Intelligence” tool, which is called StreamWork.
This solution looks like a mix between Facebook, Twitter, LinkedIn and MS Outlook/Projects. I have taken some print screen images during the tests I have done in one of our clients, so you can see what is available:
Users can create tasks/activities and add participants;
Add actions to different tasks;
Manage feeds and control what they are following;
Set agendas and RACI matrices;
Define notification settings and get email reminders on their inbox…
…in a few words: they can collaborate while they work on a project.
If you want to access a free version of StreamWork, please go to www.streamwork.com and sign in. Moreover, you can find a white paper attached sap_streamwork, where you can read what SAP says about it. In my opinion, a very interesting tool, worth checking it out.