The conversion from voice to data, increased SAC, reduction in ARPU and overzealous regulators curbing roaming voice & data charges in an already-overcrowded market with high penetration are leading to margin erosion and decreasing profitability — ultimately putting telco providers worldwide under immense pressure.
Our success stories
With years of experience serving telcos in both prepaid and postpaid scenarios, our team can help you leverage the latest technologies and optimize your BI organization towards a BI Competency Center (BICC) to reduce churn, improve customer segmentation, identify and predict challenges earlier on — while increasing your BI teams’ effectiveness at reduced cost.
Like never before, telcom executives need to gain rapid insight into financial, usage and customer information with the increasing pervasiveness of smart phones and the expansion of social media into our every day life. Margin erosion in a highly competitive and commoditized market where huge capital investments are required to feed the hunger for bandwidth and connectivity requires advanced analytics to identify new sources of revenue and ensure margin optimization while avoiding the churn of the most profitable customers.
Services for the telco industry
Our 360° Assessment for Analytics is based on best practices and an in-depth analysis of your entire BI environment — whether you are a SAP BusinessObjects, SAP BW customer or you have no BI solution at all — to gain clarity on how your business operates
Let our team to run a benchmark on your SAP BusinessObjects BI Platform environment and assess its performance compared to other installations around the world. From this benchmark we will be able to advise if your environment is properly tuned and sized
Clariba can train your internal BI team, system administrators or end users to help your company realize the full potential of your investment in SAP technology — whether it's SAP BusinessObjects (BO), SAP Strategy Management (SSM) SAP Business Planning & Consolidation (BPC), SAP BusinessWarehouse (BW) or SAP HANA.
Our trainers are certified SAP consultants with years of hands-on implementation experience. They use your actual enterprise data during training session to help users understand and work with a real BI or analytics environment.