Spinneys Success Story
Spinneys Dubai implemented the in-memory computing solution SAP HANA in conjunction with the powerful reporting capabilities of SAP BusinessObjects for speed-of-thought analytics — ultimately helping to improve customer service.
With SAP HANA Spinneys’ users can analyze information much faster and have real-time updates. To give an example, the Range Analysis Report was run only once a month in three hours — now it is run weekly, in 24 seconds.
SAP BusinessObjects made self-service reporting available to the business team, eliminating the dependency on external resources. In addition, data from different sources is integrated through SAP Data Services, so Spinneys can see the complete picture of their business.
Spinneys is applying the technology in several initiatives such as the Category Performance Improvement process, which cascades corporate strategies down to the product level, allowing the analysis of sales and shopping trends to ensure the optimal mix reaches the customer.