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Clariba Job Opportunities

Clariba as a BI leader consulting company strives to constantly improve and adapt to the changing market. This is why we recruit talented individuals, identify potential and grow this further.

Read more about our career opportunities and submit your CV.

Support Services

Clariba Customer Care is a support and maintenance service for our customers who have successfully completed their Business Intelligence projects.

After a successful business intelligence implementation, many of our customers find that they require further assistance with their new environment, discover additional requirements or modifications, or request a full support contract to ensure a guaranteed, reliable service for their IT team and end users. Our Customer Care Service includes two unique business as usual support offerings that provide peace of mind after your business intelligence implementation.

Customer Care - Business as Usual Packages

With Clariba Customer Care – Business as Usual Services, you get all the benefits of dedicated support and development with the flexibility to choose a cost-effective package that best suits your needs.

SureSupport

  • Infrastructure monitoring
  • Issue resolution
  • Best practices support
  • Answers to product related questions
  • Interactive end-user support
  • Interface to BI manufacturer
  • Minor developments (<1 day)

PerformancePlus

  • Planned updates and migrations
  • Copying or exporting a database
  • Restoration of the database
  • Analysis of system performance
  • Changes to system settings
  • Integration with backup products
  • Design of the backup strategy
  • Temporary replacement of staff
  • Short term developments (<3 days)

Please see our Customer Care Guide for more information on our Customer Care - Business as Usual services.

Customer Care Guide

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