SAP offers to versions of Support Services – SAP Standard Support and SAP Enterprise support. The differences between these two options are the following:
SAP Standard Support
The incident-driven support can provide the reliable responses you need to address your technical disruptions and maintain the health and integrity of your IT systems.
SAP can support you in implementing the latest software releases, support packages, and SAP enhancement packages as well as in resolving IT-related problems, providing knowledge transfer via the SAP Service Marketplace, and running SAP Solution Manager with limited usage rights.
SAP Enterprise support
SAP can help you optimize the value for your support needs, regardless of your current application lifecycle phase. To optimize and automate your SAP operations, SAP Enterprise Support can help you by monitoring and improving your processes for continuous, long-term growth, helping you protect your SAP investments. SAP can also help you innovate your business processes in ways that enable you to effectively meet your changing business requirements.
To access Clariba´s Workcenter support tool click here
"Now that You Have Chosen the Software, We’re Here to Help with On-Going Support - So You Can Go Live Faster and Realize the Full Benefits of Your SAP Solution."
Subscribe to our Blog
LinkedIn
Follow us on Twitter
YouTube Channel
© Copyright 2012 Clariba. All rights reserved.
